Understanding the needs of your customers and employees and delivering user-centric services is more critical now than ever, yet human-centred approaches just became more difficult to deliver.

Bridgeable has been adapting its methods and best practices to our new remote reality, with several successes and lessons learned along the way. In this webinar, we will share our learnings with you and offer our perspective on how you can continue to advance your service design efforts during this challenging time. Please join us as we review strategies for conducting research, synthesis, and prototyping and for testing using virtual collaboration tools. We will conclude with a Q & A to answer any questions you may have about remote service design.

This webinar will most benefit individuals and teams who are practicing service design at a beginner or intermediate level. For advanced practitioners, we will explore a future webinar that goes deep into specific areas of our practice.

Join us!