In this talk, Jenny Kempson, Social Impact Program Lead at Capital One, will walk through the unique challenges, practices, and roles that service design plays in the nonprofit sector amongst a variety of disciplines; such as public health, city development, small business entrepreneurship, and economic inclusion for older adults. We will hear about the similarities and differences in the role of a service designer inside a nonprofit organization, a social impact agency, and in a corporate social responsibility program. Along with the common the tools, languages barriers, and impact metrics that are important to each.
About Our Speaker –
Jenny works at the intersection of social impact and business value. I build programs, experiences, and strategies that connect nonprofit leaders with corporate products, technology, and talent to drive impactful solutions.
My background spans all phases of program development; from building partnerships, project scoping and connecting to business strategy, brand development, overseeing team implementation and impact measurement, in collaboration with non-profit, civic, community, and private sectors.
I'm based in New York, was born & raised in the rural midwest, and am happy to have called San Francisco, Chicago, Seattle, and Copenhagen "home".
Find Jenny on Linkedin: https://www.linkedin.com/in/jenny-kempson
Loose Agenda —
**We will be recording**
At 5:00pm we will email you a Zoom link and password through Meetup so make sure your email address is correct within your profile here!
5:25 ~ 5:30 pm Dial into Zoom, Confirm You Are MUTED, Video OFF – but we may do introductions with everyone so be prepared to share your face :) , you can select “Gallery View” in the upper right to see all people speaking at once for kickoff and introductions
5:30 ~ 5:45 pm Kickoff, Announcements and Intros
5:45 pm ~ 6:30 pm Jenny Speaks to Service Design in Nonprofit Sector
6:30 pm ~ 7:00 pm Review Zoom Chat Questions, Raise Hands with More
If this is during your dinner time feel free to eat during!
Just make sure you are MUTED.
See you online :)
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