SDN Academy Events - Switzerland

Introduction to Systemic Design 2.0 - A roadmap for realizing the power of systems thinking in service design.


Lecture language: english_language_icon.png English

Lecture level: Basic

Course Description: 
The recent interest in Systemic Design has resulted in the emergence of toolkits and templates that aim at integrating systems thinking with service design methods. However, we believe there is an imperative for a more profound and insightful integration. Thereby, in Systemic Design 2.0, we move beyond the tools and templates level, to tap into the power of timeless ideas and practical techniques from the systems paradigm. This transition enables the designers to add depth and dimension to their observations, create their own tools for sense-making, re-iterate and examine design problems in novel ways, and learn better in and about complexity.

Lecture learning objectives:
This lecture will help you:

  • Examine the cornerstones of Systemic Design 2.0: principle of feedback, dynamism, and endogenous behavior.

  • Explore systems thinking as a language to describe and structure complex problems.

  • Enhance your understanding of emergence as a key characteristic of complex systems.

  • Become acquainted with heuristics to design for emergent behavior in complex systems.

  • Assess transitioning from solving to dissolving problems and from systematic to systemic design.

60 mins of lecture, followed by Q&A.

Who should participate?
Service designers, systemic designers, UX Designers, anyone interested in the intersection between systems thinking and design

Date(s) and Time(s)
November 30, 2021
18:00 - 19:30 GMT
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SDN Academy Online
Platform details will be shared with course registrants prior to course

Early Bird until Oct 30, 2021
SDN Member: €21
Non-Members: €27

After Oct 30, 2021
SDN Member: €24
Non-Member: €30

Learn more about the course on the SDN Academy Website here

Arash Golnam
Arash Golnam - Co-founder Design Dissolve

Arash Golnam has a background in industrial engineering, systems sciences, and psychoanalysis. He has over 12 years of experience in applying systems thinking principles in education and consulting.

Peter Horvath
Peter Horvath - Co-founder Design Dissolve

Peter Horvath is an economist with an EMBA, works as UX & Service Design Lead, teaches HCD, and co-founded Design Dissolve due to his frustration with the lack of advanced service design courses.