About Richard Ekelman

Richard Ekelman
Chicago | United States

I believe simplicity and clarity are the heart of service design.

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I love to draw, watch a baseball game at Wrigley Field, and meet interesting people over coffee.

Service design is an incredible discipline uniquely equipped to handle the complexities involved with designing holistic service experiences across the digital and physical moments of how people live. My approach spans research, strategy, and making.

Richard Ekelman
Service Designer & Founder

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