Richard Ekelman

About Richard Ekelman

Burlington | United States

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AstraZeneca, Director of Experience Design and Content Strategy

I believe simplicity and clarity are the heart of service design.

Richard’s contributions

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Touchpoint Article The Service Teardown: Follow the Money to Better Decisions

The Service Teardown: Follow the Money to Better Decisions

Touchpoint Article

Interview with Richard Ekelman

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SDN Accredited Practitioner

Megan Moser

18F, Technology Transformation Services View Profile

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