About Molly Fuller
Molly is passionate about... service design methodologies, service delivery, user experience, design and culture, prototyping, workshop and innovation
To me, service design means...
I am interested in understanding and designing a service through the full system. I geek out over great experiences and try to uncover what happened on the backend to enable that experience. I'm interested in learning new techniques and tools to uncover a need and love the synthesis process.