About Maurizio Mesenzani
Profile
Value Generation Services,
Management Consultant in the field of CRM and Business Management
Client Leader in Strategic Management, SocialCRM, Sales and Service Management and Organisational Development projects. Main customers: Toyota Financial Services, Kinto, Croce Rossa Italiana, Barilla, Vodafone, Facile.it, Linear - Unipol, Regione Lombardia, Presidenza del Consiglio, MIUR, Consob, Bocconi University.
To me, service design means...
Service Design for me represents the way to create a better life for customers, citizens and employees.