About Matt Edgar
NHS England, Director of Service Transformation
Director of Service Transformation at NHS England. Previously Associate Director of Design and User Research at NHS Digital. Service designer, digital coach, and co-founder of Stick People. Volunteer host of Leeds GovJam, and Global GovJam 2016 HQ team.
To me, service design means...
Service design, Co-creation, Innovation, Service-dominant logic, Capability building