I drive business model innovation by combining service design, systems thinking, and emerging economic models to create sustainable competitive advantages. At the Royal College of Art, I’m exploring innovative and strategic design execution with brilliant cohorts and extraordinary partners. With experience leading service innovation in SEA and Global leading companies, I’ve optimized customer experiences and operations at scale. As a Global Shaper with the World Economic Forum, I’ve worked on impact-driven initiatives, bridging the power between private and public sectors