About Elina Salmi
Service designer, educator and visual thinker living in Oulu, Finland. MA in Service Design and MSc in Information Processing Science.Trained facilitator in Lego Serious Play method and materials.
I've been SDN member since 2015. I'm currently working in public sector at Kela, which has a key role in implementing the Finnish social security system,
To me, service design means...
For me service design is a way of thinking and approaching services and challenges. It is about understanding the needs of all actors involved in service and value co-creation from micro to macro levels.