About Daniele Catalanotto
To me, service design means...
I love when Service Design brings simplicity in complex situations. When in those situation we can through so simple and tiny actions have a huge impact on how people feel about a company, a situation or a service. More than all the complex tools and methodologies, I like when Service Design goes down to earth with humility and simplicity. This focus on simple and mini service design is the subject of the articles I publish on service-design.co