Let’s first talk about Christian. I’ve met Christian on Twitter. Christian is one of the first people who started to comment the tiny pieces I wrote about our profession. With the time we talked on Twitter. We told each other that if one day we would be in the same city we would need to have a drink together. It happened during the Service Design Conference in Amsterdam. We meet for a coffee on the morning and started to chat about our common interests.
is a smart guy working for KPN Werkplek
, a telecom company here in the Netherlands. He has a big passion for Service Design. He brings design thinking and all this stuff into his company with a few other like minded colleagues.
During our conversation Christian asked me how I do this little sketches that I often do for my articles. I offered to give him a little crash course. Christian responded with a quote of Pippi Longstocking: