Daniele Catalanotto
Author - Daniele Catalanotto

The Service Design Conference in Amsterdam is now finished. You can prepare yourself for the next one. But why should you come?

How you feel during the conference
How you feel during the conference
During these two day last days I had the chance to talk to several of the Service Designers who attended the conference. Several explained how important it is to come to such an event. Service Design is a quiet discrete or totally unknown field in many parts of the world. There are plenty of such professionals working without seeing the big community of like minded people. While chatting with Anastasia Linn, a student in Design Management she explained to me that her key takeaway of this conference was that she felt reassured about her educational choice. By seeing the different projects, the different huge companies like Google, tomtom, Spotify doing something like she is studying she knew that her path isn’t wrong. 
It's now obvious that I'm on the right path
It's now obvious that I'm on the right path - Anastasia Linn
During another conversation with the two girls from Twisted Studio, a company working for the non profit sector, we noticed how good it felt to see companies like Google and Spotify go through the same problems, using the same tools as us.
 
In a way, conferences like the Global Service Design Conference are a place where you get feedback from the community that what you are doing isn’t stupid. These kinds of conferences help overcome our little impostor syndrome. So thanks a lot to the organizers of this conference for making us feel a bit less stupid.
Daniele Catalanotto
Daniele Catalanotto - Design Strategist

Daniele Catalanotto is a not too stupid Service designer who believes that helping others is the nicest thing in the world.

See all articles

Related Community Knowledge

Other Changing the equation on LGBTQ+ equity and inclusion

Changing the equation on LGBTQ+ equity and inclusion

LGBTQ+ tech advocates show the key role CIOs can play in catalyzing the change necessary in business practices and technology design to meet the needs of an increasingly diverse society.

Continue reading
Other Rethinking masculinity in the workplace

Rethinking masculinity in the workplace

Many of the challenges we face at work and in society are rooted in how we interpret gender, masculinity, and femininity

Continue reading
Other Why I Put Pronouns on my Email Signature (and LinkedIn profile) and You Should Too

Why I Put Pronouns on my Email Signature (and LinkedIn profile) and You Should Too

For a cisgender person (a person whose gender is in alignment with the sex they were assigned at birth- more on that another time!) there is little to no risk in sharing your pronouns. When you’ve never questioned what pronouns people use for you, or even thought about the idea of pronouns after you learned about them in 2nd grade, sharing your pronouns on digital profiles is easy and costs you nothing.

Continue reading
Other Supporting inclusive form design with design systems

Supporting inclusive form design with design systems

Form design isn’t a nice-to-have; they come up often and are carefully curated to get the right information at the right time. But when forms involve players from multiple teams, priorities can get mixed up and inclusion can fall to the wayside.

Continue reading