![Roberto Sorrentino](https://www.service-design-network.org/images/116x116/LxTokMOO_IMG_5307.jpg)
About Serena Fossati
![Serena Fossati](https://www.service-design-network.org/images/116x116/vSq6fUuk_Img%20personale.png)
Just a pessimistic Service Designer
![Serena Fossati](https://www.service-design-network.org/images/310x308/vSq6fUuk_Img%20personale.png)
Ciao, I'm a passionate Service Designer from Italy, living my life 1 service blueprint step at a time
To me, service design means...
Helping people to achieve their goals - perhaps while having some fun :)
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