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SDGC17 | Conference Highlights

SDGC17 | Conference Highlights

SDGC17 | Service Design Award Presentation

SDGC17 | Service Design Award Presentation

SDGC17 | Conference Highlights

SDGC17 | Conference Highlights

Kerry Bodine: Service Design at scale. What's next?

Kerry Bodine: Service Design at scale. What's next?

Aurelie Glorieux & Silvia Lleras: Disrupt me!

Aurelie Glorieux & Silvia Lleras: Disrupt me!

Peter Fossick: Creating a Service Design playbook in the era of cognitive computing

Peter Fossick: Creating a Service Design playbook in the era of cognitive computing

SDGC17 | Evi Hui: Designing onboarding and education experiences

SDGC17 | Evi Hui: Designing onboarding and education experiences

J. Bastiaans & M. Versteeg: Triggering Design Thinking amongst customer journey experts

J. Bastiaans & M. Versteeg: Triggering Design Thinking amongst customer journey experts

Stina Vanhoof: Sneaking service design into large organizations

Stina Vanhoof: Sneaking service design into large organizations

Cat Drew: Situating Service Design within systems: a homelessness example

Cat Drew: Situating Service Design within systems: a homelessness example

Lee Moreau: Revolutionizing air travel experience through human-centered design

Lee Moreau: Revolutionizing air travel experience through human-centered design

Mikko Koivisto: How Service Design became a big thing in Finland

Mikko Koivisto: How Service Design became a big thing in Finland

BBVA Round Table: Scaling Service Design in a global financial institution

BBVA Round Table: Scaling Service Design in a global financial institution

Xènia Viladàs: Scaling SD object from touchpoints to ecosystems - a personal view

Xènia Viladàs: Scaling SD object from touchpoints to ecosystems - a personal view

Sung Woo Kim: Citizen Engagement in policy design

Sung Woo Kim: Citizen Engagement in policy design

SDGC17 | Sarah Drummond, Julianne Coughlan & Karen Fitzgerald: Ireland's first Service Design centre

SDGC17 | Sarah Drummond, Julianne Coughlan & Karen Fitzgerald: Ireland's first Service Design centre

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Watch and Learn

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