Touchpoint Vol. 9 No. 2 - November 2017

An Iterative, Experience and Practice-led Approach to Measuring Impact

01 November 2017 - Cat Drew

Measuring the impact of service design in a world of public sector management metrics has always been tricky. Social outcomes take a long time to be realised.

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An Iterative, Experience and Practice-led Approach to Measuring Impact

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