Touchpoint Vol. 9 No. 3 - April 2018

From the editors: Service Design at Scale

25 April 2018 - Andrea Fineman - Juha Kronqvist - Birgit Mager - Jesse Grimes

In November 2017, the SDN community came together in Madrid, for our milestone tenth annual Global Conference. Amongst several themes which underpinned workshops and presentations across the three days, one stood out: Service design at scale.

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From the editors: Service Design at Scale

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