07 October 2019 - Jennifer Sculley - Kim Erwin - Nathalie Cacheaux - Zane Elfessi - Pooja Chaudhary - Michelle Kurzynski

Hospitals and emergency departments are complex, high-stakes environments with the potential for patient harm. This makes testing new service concepts challenging. Experience prototypes must be appropriate for clinical practice and situated in the real context of care (high fidelity), while minimising disruption using temporary processes and workflow supports (low burden).

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