13 March 2020 - Barend Klitsie - Frithjof Wegener

In this article, we highlight that going from service design to organisational designing means switching from complicated to complex problems. We show how designers can reframe complicated problems to uncover the deeper, complex issues that caused the problems. Solving complex problems, however, requires a different approach.

This article isn't available without an account

Want to read more?

Become a Member