15 October 2018 - Tomasz Bienkowski - Beata Bienkowska

The future of service design has become a trendy topic in the service design community worldwide. Recognising the scarcity of evidence-based analysis of this topic, we applied foresight tools to explore four alternative scenarios for the development of service design in the coming years.

Become an SDN member today to start reading this article.

Discover our membership options

Become a Member