Titta Jylkäs
15 October 2018 - Titta Jylkäs

Artificial intelligence (AI) has triggered many debates since its birth in the 1950s. From dystopian views to high praise, opinions about the effects and role of AI vary from one person to the next. In the field of service design, however, the topic of applying AI is still in its infancy.

Become an SDN member today to start reading this article.

Discover our membership options

Become a Member