As Service Designers Consultants, we spend most of our time thinking and crafting experiences for our clients, we often use our skillset to engage with users, understand new global trends and deliver value to all kind of industries. This time we had our heads down thinking about our own experience as employees and seeing ourselves as end users. We thought we had overcome the steep learning curve, the one we usually have in a rush when starting a project in a new industry. Little did we know that digging into our own employee experience would take us to another level of exploration
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