Touchpoint Vol. 4 No. 2 - September 2012

Photoboarding: Exploring Service Interactions With Acting-out and Storyboarding

01 September 2012 - Remko van der Lugt - Carolien Postma - Prof. Dr. Pieter Jan Stappers

In conceptualising services, the design team has to consider a complex set of related factors, including user experience, situation, infrastructure and person-to-person interactions.

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Photoboarding: Exploring Service Interactions With Acting-out and Storyboarding

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