Chris Ferguson
29 February 2016 - Chris Ferguson

From the front covers of the Harvard Business Review and Businessweek, it would appear that design has become a part of every facet of business. But, while Toronto is home to North America’s third-largest design workforce (1), service design remains a new phenomenon here, and across Canada.

Become an SDN member today to start reading this article.


Discover our membership options


Become a Member