Authors
29 February 2016 - Heikki Tikkanen - Mira Alhonsuo - Satu Miettinen

Service concepts and added value are best communicated through action and a moving image. A moving image concretises service moments and interactions. It can be easily distributed through new media channels. A service design movie, then, is a great way to develop and share your service concept and value offering within the business.

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