Touchpoint Vol. 6 No. 1 - April 2014

Small Steps, Big Impact: Designing better services for train travellers

01 April 2014 - Geke van Dijk - Marie de Vos

In early 2013, two new innovative services for train travellers were introduced in The Netherlands and tested in a live setting for 4 months.

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Small Steps, Big Impact: Designing better services for train travellers

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