Becky Scheel
05 June 2025 - Becky Scheel

In partnership with Harmonic Design, Richland Library has embraced service design as a cultural practice—reshaping how public services are imagined and delivered. At Richland, equity and accessibility go hand-in-hand. From tactile print studios to low-barrier literacy programs, the work is grounded in equity—and made real through service design.

Become an SDN member today to start reading this article.


Discover our membership options


Become a Member