The ZHAW Service Lab is an academic institution for evidence-based service design and customer experience management.
The ZHAW Service Lab supports companies in creating or improving service experiences, coaches and educates individuals in service design/design thinking and customer experience management and researches on different subjects to contribute to an ongoing academic discussion.
More exposure for your institution?
Have your institution listed- Rich profile for your organisation
- Exposure in our professional network
- More benefits with academic membership