
At University El Bosque, we advance Service Design in healthcare, cultural industries, and communication strategies. Through education, research, and our Service Design Congress, we drive innovation.
University El Bosque is committed to advancing Service Design through education, research, and practice, integrating user-centered methodologies to enhance communication and experiences.
The School of Creation and Communication offers a diverse academic portfolio:
Undergraduate programs: Communication Design, Architecture, Dramatic Arts, Visual Arts, Industrial Design, Digital Creation, and Music Education.
Graduate programs: Master’s in Cultural and Creative Industries, Master’s in Ergonomics and Universal Design, and a specialization in Interior Design.
Our Service Design initiatives focus on healthcare, cultural and creative industries, and the broader cultural sector. By analyzing current experiences, we enhance healthcare interactions, communication strategies, and storytelling to foster meaningful connections between organizations and their audiences.
We actively promote knowledge exchange through the Service Design Congress, a platform for discussing trends, challenges, and innovations.
Our research is led by three active groups:
Design, Image, and Communication
Expression, Arts, and Creation
Ergonomics, Universal Design, and Its Applications
Through interdisciplinary collaboration, we expand Service Design’s impact, developing innovative solutions that drive meaningful change.
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