Edinburgh | United Kingdom

A new futures-focused space for learning, research, and innovation at the University of Edinburgh.

At the Edinburgh Futures Institute we challenge, create, and make change happen. We are focused on tackling today’s increasingly complex issues by bringing people and disciplines together to spark the unexpected and make better futures possible.

Our interdisciplinary postgraduate futures programmes are for those who embrace new ways of thinking and want an education that helps shape a better future.


Our MSc in Service Management and Design is an innovative and interdisciplinary programme integrating service management and service design in the context of a data-driven society. It is taught by academic experts from management, design, and data-related fields. It is for those who plan to build careers in service-related areas across the private, public, and third sectors.


This distinctive MSc programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding that will underpin your career development.


Study on campus or online. Bring your academic, professional, and life experience as you work across disciplines, dig deep into some of the world’s most complex challenges, and develop vital career skills.

Visit our website for more information on our MSc in Service Management and Design.


Email efi@ed.ac.uk  if you have any queries.


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