The Service Systems Design Master is a two years program offered by Aalborg University in Copenhagen and it is based on a combination of academic, problem-oriented and interdisciplinary approaches.
The MSc in Service Systems Design is based on a combination of academic, problem-oriented and interdisciplinary approaches. It is organised in lectures, project work, workshops, expert supervision and other work and evaluation methods that combine skills and reflection.
The programme will give you professional competences within the following disciplines:
products, services, evidences and environments in which back office and front offices are physically placed;
aesthetics, emotion and communication, especially in relation to interactions;
user involvement and participation in value creation.
interaction between users and service providers;
information and communication support to the service.
ENGINEERING AND MANAGEMENT
functional and organisational structure that support the service in the back office as well as in the front office;
service strategy and business.
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