Delivering successful services means changing the way we work. With this two-day training, we give you the tools and knowledge to implement successful services over time.

Leaders of innovation initiatives and change-makers who want to amplify their own influence and learn how design thinking can be applied in their own organizations or with clients. This course provides a solid foundation of understanding of the methodology, core tools and activities, and mindset of design thinking.

Facilitation is key in running successful Design Thinking sessions that are meant to bring together people from diverse backgrounds to work on specific challenges. Creating space and an environment where people feel confident and can be creative is the key responsibility of the facilitator.

A hands-on introduction to LEGO® SERIOUS PLAY®. A playful way to solve almost any challenge.