Learning to Listen to your Customers is designed to introduce you to the key approaches and principles of user research within a service design process.

This course is for anyone who hasn't used Service Design Tools and Methodologies before and wants an energetic, hands-on and insightful introduction.

Access world class expertise and strategies to design intellectually compelling, emotionally profound and visually inspiring spatial experiences for fashion retail design.

The 3-Day Design Thinking Intensive is a unique opportunity for you to learn design thinking principles and practices that can help you identify and prioritize strategic business opportunities, improve customer satisfaction, break down silos, and energize teams. At DesignThinkers Academy, we believe in learning by doing and the power of human-centered design as a strategic and competitively differentiating tool. The DT Intensive is a high energy, deep-dive training, combining hands-on learning with personal coaching. You will walk away equipped with the tools and methods needed to implement design thinking in your organization.