SDN Strategic Development and Team Management

Please note! Only applications with the following documents will be considered:

• Motivation-letter explaining why you are the perfect match for this position
• CV including a description of your role within last jobs/projects
• Proof of valid working visa in Germany
• Possible start date 

About SDN

Service Design Network was founded in 2004 to strengthen the theory and practice of service design. As a predominately volunteer-driven organisation, we execute our mission through the content we create and share, the events we host, the communities we bring together, the awards we bestow and the outreach activities we undertake. Thanks to our ability to work conjointly with an engaged community of passionate professionals, academics and curious innovators, SDN is raising the profile and application of service design for the betterment of business, government and society at-large.

About the role

The lead of strategic development and team management will:

• Collaborate with the SDN Leadership Team in the strategic development of the organization
• Build the link between the LT and the HQ
• Align objectives and strategies between the different actors and monitor the progress
• Conceptualize, implement and monitor an efficient reporting system
• Support financial planning and monitoring
• Support the partner/volunteer management through the design and implementation of play-books, contracts and strategies for motivation and engagement

Tasks

• Coordinate the development of objectives and strategies (OKR with and between LT and HQ)
• Install measurements, evaluation, reporting
• Manage the overview on deadlines, achievements, problems
• Organize regular HQ team meetings and 1:1 meetings with the project leads
• Plan and monitor team– and individual development
• Team admin (vacation, over-hour, hiring, contracting, on-boarding)
• Organize bi-weekly LT meetings, agenda, facilitation and monitoring of tasks

Our offer:

• You will have the opportunity to proactively shape the future of a growing global organisation by enhancing our offerings with your work and ideas.
• Dealing with stakeholders worldwide, you will work with people of different cultures, communities and industries. And you will improve your knowledge of service design and related disciplines.
• You will work with an open-minded, multinational team of motivated young professionals. The HQ team office language is English. We have regular meetings to share current development and to help each other. And we like to celebrate our success with seasonal team get-togethers!
• You need to be located in Germany, preferably in Cologne. 
• You will be invited to travel to work at SDN events and partner events in other cities and countries. 
• The job position we are offering is a total of 40 hours full-time engagement.
• We are looking for someone available asap. 
• Compensation is leaning to TVL labour agreement, with grading depending on your educational and professional background.

Application

We are open to applications from all over the world. However, please keep in mind that a valid working visa and social security number in Germany are needed before applying. 

If you are interested, please send your application by December 15th, 2022 to Birgit Mager at mager(at)service-design-network.org including:

• Motivation-letter explaining why you are the perfect match for this position
• CV including a description of your role within the last jobs/projects
• Proof of valid working visa in Germany
• Possible start date 

We are looking forward to receiving your application!