Your Tasks

• Responsibility - You'll be responsible for maintaining a high quality of deliverables within our Experience Design Skill Cluster (Interface, Industrial and Service Design, User Research, Storytelling, Legal Design and Brand Strategy) and be a mentor and guide providing support for the team to plan, evaluate, and track their professional development.

• Project management - You represent and report the team needs in terms of budget as well as headcount and help to plan, shape, and sell Projects. You will support our project teams in all stages from proposal to pitch through delivery and maintenance and develop the Experience Center's offering and create new business opportunities together with the business development teams, our industry sectors.

• Innovations - You'll be driving design innovations and delivery for our clients as well as the Experience Consulting department itself, building first class digital products and services with great user experiences. You maintain an environment that challenges traditional thinking, ensuring that we stay ahead of the competition whilst fostering a climate of trust and respect.

• Network-Driven - You will be actively networking and have access to a large network of collaborators and you'll establish and develop a client relationship that lead to successful Projects.

Experience Consulting answers the question of how products and services must change in order to remain or become relevant.

• Empowerment - We don't believe in coincidences. We believe in competences and you. 

 Your Profile

• You are a passionate and motivated Design expert in of our Experience Design Skills and you have additional expertise in some of the others fields of user-centered design, service design, mobile interactions, business modelling, UI design, UX design or tangible Interactions.

• You have at least 8-12 years of professional experience in building teams and solutions in an agency or corporate environment and have experience guiding and coaching teams and designers as a Design Lead or Creative Director but also like to get your hands dirty and jump in when needed.

• The Ability to enable other designers to perform at their best is where you get your intrinsic motivation from.

• Critically assessing a product or service to pinpoint what it is that makes it great is part of your portfolio.

• You are a transformational leader, capable of driving change through an organization whilst nurturing strong relationships in ambiguous and challenging situations or the project and the client.

• You are great at building excellent client relationships and maintaining partnerships and have an understanding of the client services mindset.

• You are experienced in customer management and client presentations.

• Please attach your portfolio to your application.