In our first five years, we secured commitments for 100,000 excellent STEM teachers by 2021 and built a highly engaged, collaborative network of partner organizations immersed in collective problem-solving and shared learning and willing to be vulnerable and trusting with old and new allies alike.
The Community Team at 100Kin10 is responsible for engaging and organizing our partner organizations, creating the structures and experiences that enable them to come together to share and learn what works (what what doesn’t), come up with new solutions where none exist, and implement their work in a way that the field can learn from.
People who thrive at 100Kin10 are team-oriented, open-minded, creative, and flexible, and possess a strong desire to learn and grow in a feedback-rich environment. Our culture embraces colleagues with genuine warmth, a curiosity to learn, a drive toward excellence, the ability to laugh at themselves, an eagerness for feedback to spur growth and impact, and an interest in co-workers as colleagues and as human beings.
Learn more at 100Kin10.org.
About the Community Team
The ultimate goal of the Community Team at 100Kin10 is to move partners towards long-term collaborative projects that address the underlying systemic challenges to our nation’s STEM teacher shortage. We do that by collecting data about our partners to understand their needs, motivations, behaviors, and goals. We use this data to segment our partners into sub-groups that are ripe for collaborative project work. Once segmented, we develop bespoke email and communications campaigns that are designed to pique their interest in short-term opportunities for light engagement (i.e. one-off virtual and in-person learning events) as well as inspire deeper commitments to long-term collaborative projects with their fellow partners (i.e. “Project Teams”). We consider ourselves to be community organizers, who use a wide variety of skills to do our work well: service design, experience design, data management and analysis, marketing and communications, and program design and management.
About the Role
We’re seeking a self-motivated and ambitious Community Coordinator to project manage, coordinate, and provide logistical support for our most crucial core functions:
- Collecting and managing data about our partners
- Designing and executing email campaigns
- Coordinating virtual events and in-person events
- Project managing collaborations between our most highly engaged partners
You will be the connective tissue for our work -- working across our core functions to ensure a seamless and delightful experience for our partners as they deepen their engagement with the network.
- Managing, tracking, and updating timelines and records
- Scheduling and managing logistics and note taking during calls and meetings
- Following up on assigned tasks, and ensuring individuals and teams hit deadlines
- Performing research assignments
Virtual and In-Person Events
- Creating and executing on a fail-proof workflow for successful webinars
- Coordinating logistics for events, including venue management and communication with stakeholders
- Ensuring our email strategy is implemented with excellence
- Streamlining our process for sending segmented communications to 280 partners
- Owning all aspects of our weekly newsletter and other partner emails, including but not limited to copy-editing, formatting in HTML, testing in our email marketing service Pardot, and scheduling to send
- Optimizing for increased open and click-thru-rates on all emails, devising, implementing, and making recommendations for A/B tests
- You have one to three years of experience providing effective support and team coordination in a fast-paced, entrepreneurial setting
- You’re known to successfully bring people together, to see commonalities and help others find ground to connect
- You’ve organized groups of people to action whether working on a campaign, canvassing, or other relevant experience
- You have a service mindset, you’ve held a customer service, community management, portfolio management, or support role, and thrived in it
- You bring an eagerness to learn and grow, and a roll-up-your-sleeves and contribute attitude
- You take initiative and can thrive without micromanagement
- You’re a strong and engaging writer and have impeccable editing and proofreading skills
- You are team-oriented, open-minded, creative, and flexible, with a strong desire to learn and grow in a feedback-rich environment
- You’re naturally curious and have a demonstrated interest in data management and analysis
- You identify with being an Excel guru of sorts. An existing knowledge of Salesforce and MailChimp is a plus!
- You have superb organizational skills, and are adept at anticipating and resolving issues in advance of them becoming problems
In lieu of a traditional cover letter, please respond to the following questions:
- Why are you interested in 100Kin10?
- Why are you passionate about this role specifically?
Only applications which respond to the prompt will be reviewed.
Job Type: Full-time