What content do you want to see on SDN?

The Service Design Network takes pride in bringing the most relevant and interesting service design related content to our visitors and members on a daily basis. Still, we know that there is a lot we can do to improve our content experience, both for SD experts and those who are very new to the field we aim to champion.

This is why we’re currently working hard to understand our users better. You can help us do that by filling out this short survey, meant to help us understand what is working and what isn’t. We greatly appreciate your time and effort in collaborating with us on our content enhancement initiative.

We are keen on distributing the articles, diagrams, news, highlights, events, case studies, and much more at the time you need it most.

We greatly appreciate the effort spend aiding us with our content enhancement initiative. If you would like to continue participating in the creation of content for- or with- the SDN, please leave your email at the end of the survey.

 

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SDN Chapters TP 15-1 Service Design at the Dawn of AI | Roundtable

TP 15-1 Service Design at the Dawn of AI | Roundtable

On June 26th 2024, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design. The issue explores the latest thinking — and hands-on application — around service design and AI.

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SDN Chapters Service Design Global Conference 2024 - Register for the event

Service Design Global Conference 2024 - Register for the event

Registration for the Service Design Global Conference (SDGC24) is open. You can register on the conference website for both in-person and virtual attendance. See you in October in Helsinki and online!

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SDN Global News Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

What you are about to read is the latest thinking — and hands-on application — around service design and AI.

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SDN Chapters Call for papers extended deadline | Submit your abstract until May 5th

Call for papers extended deadline | Submit your abstract until May 5th

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

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