What content do you want to see on SDN?

The Service Design Network takes pride in bringing the most relevant and interesting service design related content to our visitors and members on a daily basis. Still, we know that there is a lot we can do to improve our content experience, both for SD experts and those who are very new to the field we aim to champion.

This is why we’re currently working hard to understand our users better. You can help us do that by filling out this short survey, meant to help us understand what is working and what isn’t. We greatly appreciate your time and effort in collaborating with us on our content enhancement initiative.

We are keen on distributing the articles, diagrams, news, highlights, events, case studies, and much more at the time you need it most.

We greatly appreciate the effort spend aiding us with our content enhancement initiative. If you would like to continue participating in the creation of content for- or with- the SDN, please leave your email at the end of the survey.

 

All Headlines

Related Headlines

SDN Chapters Meet, Mingle & Make an Impact – See You at SDGC25!

Meet, Mingle & Make an Impact – See You at SDGC25!

Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.

Continue reading
SDN Chapters Highlights from the webinar "Choreographic Thinking for Service Design" with Katrin Kolo

Highlights from the webinar "Choreographic Thinking for Service Design" with Katrin Kolo

We are excited to share the entire recording and the full transcript of this event with Organisational Choreographer and Creative Strategist Katrin Kolo.

Continue reading
SDN Chapters AI nei Servizi: proattività e personalizzazione

AI nei Servizi: proattività e personalizzazione

Per anni i servizi hanno funzionato “a chiamata”: il cliente ha un problema, contatta l’azienda, l’azienda risponde. È un modello reattivo, spesso lento, costoso e poco coerente. L’intelligenza artificiale ribalta questo schema. Grazie alla capacità di analizzare grandi quantità di dati in tempo reale, l’AI permette ai fornitori di servizi di anticipare i bisogni, intervenire prima che il cliente debba chiedere aiuto e modellare l’interazione sul singolo individuo, non sulla “media” dei clienti.

Continue reading
SDN Chapter News Highlights from the webinar "Everyday Service Design" with Leili Mirzakhalili

Highlights from the webinar "Everyday Service Design" with Leili Mirzakhalili

We are excited to share the entire recording, recommended resources and the fill transcript of this event with Freelance Service Designer Leili Mirzakhalili.

Continue reading