On July 31st we had the first accredited service design masterclass in Sofia.
The energetic and curious participants coming from a corporate, startup and non-governmental sector in Bulgaria learned how to apply Service Design Thinking for organizational transformation and customer centricity.
The masterclass was facilitated by Mrs. Eleonora Carnasa, accredited service design master trainer.
Service design and product management are two powerful disciplines that share a common goal: delivering value to users and organisations.
In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.
In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?
Join us for the Service Design Global Conference (SDGC24) this October! Our in-person tickets are sold out, but you can still register for the full virtual experience and be part of this inspiring event. See you there!
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