High energy masterclass

On July 31st we had the first accredited service design masterclass in Sofia.

 --
 --
 --
 --

The energetic and curious participants coming from a corporate, startup and non-governmental sector in Bulgaria learned how to apply Service Design Thinking for organizational transformation and customer centricity.

The masterclass was facilitated by Mrs. Eleonora Carnasa, accredited service design master trainer.

 --
 --

Related Headlines

SDN Chapters El Concilio de Diseño - Un mecanismo escalable para evaluar la calidad de los proyectos

El Concilio de Diseño - Un mecanismo escalable para evaluar la calidad de los proyectos

Cuando el equipo de diseño de BBVA Bancomer empezó a crecer de forma acelerada, pasando de 6 a 120 diseñadores en el lapso de 2 años, nuestro mayor reto fue establecer y permear un mismo mindset de diseño. El cual debía encontrar el balance ideal entre establecer procesos y fomentar una libertad creativa.

Continue reading
SDN Chapters Service Design Award 2019 - 5 years of celebrating service design excellence!

Service Design Award 2019 - 5 years of celebrating service design excellence!

Service Design Award, founded by the Service Design Network in 2015, is the most prestigious award honouring service design excellence from around the world. This year we are celebrating our fifth anniversary and we are proud of our previous winners and finalists who helped us to stay true in our vision to make service design the new normal.

Continue reading
SDN Chapters SDN Academy - Service Design Basics Workshop in Cologne

SDN Academy - Service Design Basics Workshop in Cologne

The latest SDN Academy Service Design Basics Workshop was intense, inspirational and packed with energy! Conducted from 6-7 April 2019, the workshop introduced participants to the world of service design, covered the fundamentals of the service design process, and provided them with the essential methods and tools to support their work in the practice.

Continue reading
SDN Global News SDGC19 Tickets for Sale

SDGC19 Tickets for Sale

Pick your preferred type of ticket or pack and get access to two buzzing and vibrant conference days with inspiring talks and intense workshops

Continue reading