The award exhibition at SDGC16 provided a unique opportunity for both designers and businesses to gain insight into the rigorous design approach, outcomes and impact of benchmark service design projects. These projects are recorded in the SDN case study library which sets an international standard for best practice and communicates the value of contemporary service design to businesses and academia around the world. See the award winners celebrating at the ceremony and check out the work of Gayle Rice, Brand Manual, Deutsche Telekom, Philips Design and Transformator Design at service-design-award.com.
SDN Chapters
Call for papers is now open | Submit your abstract until April 28th 2024
Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work
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