Chapters of the Service Design Network in 20 countries, and the social media community, allowed us to involve almost 200 participants in the survey.
Based on recommendations from the Board, we conducted 17 qualitative interviews with experts from all over the world. The qualitative and quantitative data from the survey, the interviews, the articles and the conversations with the Board and the community all formed the input to allow us to produce a first global overview on service design and the impact it is having in the public sector.
This year, the Service Design Network will publish its second Service Design Impact Report – and the health sector is in the spotlight!
Due to high demand the Service Design Award 2017 deadline has been extended to June 27th! It is the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design by both students and professionals.
We loved being a part of the 2nd international Service Design Day! Congratulations to everyone who got involved because you managed to make an even bigger buzz than last year, which means more people than ever now know about the amazing power of service design!
Service designer Mikko Koivisto has won the Ornamo Award of 2017. Koivisto, the Lead Service Designer and Customer Experience Director of the Hellon service design agency, is one of Finland’s first academically trained professionals in service design. He has been involved in developing this field both in Finland and abroad.
Share your thoughts
0 RepliesPlease login to comment