The Impact Report: Public Sector

Chapters of the Service Design Network in 20 countries, and the social media community, allowed us to involve almost 200 participants in the survey.

Based on recommendations from the Board, we conducted 17 qualitative interviews with experts from all over the world. The qualitative and quantitative data from the survey, the interviews, the articles and the conversations with the Board and the community all formed the input to allow us to produce a first global overview on service design and the impact it is having in the public sector.

The Service Design Impact is now available for download for both members and non-members, so be sure to order your copy or get the free PDF here.
 --

Related Headlines

SDN Global Join the buzz this Service Design Day!

Join the buzz this Service Design Day!

Service Design Day is a day dedicated to service design enthusiasts all around the world! We want to bring people together from different background and disciplines. Together, we will celebrate service design, raise awareness and create impact this year on June 1!

Continue reading
SDN Global Get 20% off your Service Design Award submision on June 1, Service Design Day!

Get 20% off your Service Design Award submision on June 1, Service Design Day!

Don't miss the chance to submit your project on June 1 to benefit from our special 20% discount offer in celebration of Service Design Day! Celebrate Service Design with us!

Continue reading
SDN Global Service Design Award 2018 - Call for entries!

Service Design Award 2018 - Call for entries!

We are delighted to open a call for the Service Design Award 2018, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.

Continue reading
SDN Chapter News Sherlock, LEGO e o Service Design

Sherlock, LEGO e o Service Design

Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!

Continue reading