Chapters of the Service Design Network in 20 countries, and the social media community, allowed us to involve almost 200 participants in the survey.
Based on recommendations from the Board, we conducted 17 qualitative interviews with experts from all over the world. The qualitative and quantitative data from the survey, the interviews, the articles and the conversations with the Board and the community all formed the input to allow us to produce a first global overview on service design and the impact it is having in the public sector.
Get to know our Accredited Service Design Trainers' approach to Service Design. Find out more about where and in which language they commonly provide their service design trainings, as well as the service sectors they have particular experience in.
It’s time to mark your calendars because #SDGC19 is taking place October 10-11, 2019 in Toronto, Canada (pre-conference activities—October 9) and we feel confident you need to be there.
Kundenzentrierung rückt immer stärker in den Fokus. Im öffentlichen Sektor jedoch fehlen zumeist zeitgemäße, kundenorientierte Angebote und Strukturen. Service Design kann passgenaue Lösungen liefern.
Looking for gaining high level knowledge and skills about service design in a professional and state-of-the-art approach? Then check out the upcoming trainings by our SDN Accredited Service Design Trainers taking place all around the world and book your seat!
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