Based on recommendations from the Board, we conducted 17 qualitative interviews with experts from all over the world. The qualitative and quantitative data from the survey, the interviews, the articles and the conversations with the Board and the community all formed the input to allow us to produce a first global overview on service design and the impact it is having in the public sector.

Service Design Global Conference 2025 - Registration open!
Join us for the Service Design Global Conference 2025 (SDGC25) in Dallas and online, October 15-17!
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