It was a very close race this year since all of the 18 shortlisted projects showed a refined and dedicated understanding of what good service design is and how it can be done. The jury commended 5 winners who stood out amongst the rest as having the most convincing outcomes, the clearest and most well developed process as well as a convincing collection of success metrics that set them apart.
DEADLINE EXTENDED to Oct. 31 - Submit your abstract forTouchpoint Vol. 13 No. 1
Dear writers, we are glad to let you know the deadline for the submission of Touchpoint Vol. 13 No. 1 has been extended to October 31st!