It was a very close race this year since all of the 18 shortlisted projects showed a refined and dedicated understanding of what good service design is and how it can be done. The jury commended 5 winners who stood out amongst the rest as having the most convincing outcomes, the clearest and most well developed process as well as a convincing collection of success metrics that set them apart.
Service Design Award 2019 - Call for entries
We are delighted to open a call for the Service Design Award 2019, the premier international award for service design. The Award recognises work of an exceptional standard in the field of service design from the private and public sector, as well as academia.