Socjomania is since 2012 a consulting and training company whose main mission is the constant development of clients and their companies, as well as employees and their expertise. Socjomania guides organisations to create strategies that help to effectively use digital channels to achieve the brand's business goals. Combining the service design approach of experienced specialists, and the tool knowledge of trainers.
Call for papers is now open | Submit your abstract until April 26th 2024
Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work
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