Slides from SDNUK16 Now Available

Slides from the SDN UK conference in London that happened last June are now available online.

Slides from the SDN UK conference in London that happened last June are now available online.

Those who were there can have a secound look to jog their memory on all the great talks that happened during the full day of service design disucssions. 

If you weren't in London around that time, the presentations offer a great preview of what you can expect to see in the upcoming confrences SDN is organizing, such as SDGC16. 

Thanks again to all the great speakers for making it a fun and informative event!

Take a look:

Paul Thurston- We need to talk about the future

James Samperi and Emma Watkins- The proof is in your people

Joel Bailey-  Triple impact

Toby Norman & Nathaniel Giraitis-  The Last Mile

Mark Priestley-  Why experimentation is the new operational model

Nick de Leon-  Managing by Design

Louise Downe- Designing for Government Digital Service

 

More information and impressions from SDNUK16 here

Related Headlines

SDN Chapters Touchpoint 17-1––From AI to Synthetic Services | Roundtable

Touchpoint 17-1––From AI to Synthetic Services | Roundtable

On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.

Continue reading
SDN Chapters Register by May 15 for the maximum Early Bird discount!

Register by May 15 for the maximum Early Bird discount!

Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.

Continue reading
SDN Chapters From AI to Synthetic Services

From AI to Synthetic Services

AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.

Continue reading
SDN Chapters Touchpoint Vol. 17 No. 3 | Call for papers is now open

Touchpoint Vol. 17 No. 3 | Call for papers is now open

We are pleased to announce that the call for papers for Touchpoint Vol. 17 No. 3 is now open.

Continue reading