On 15 November 2018, the Singapore Chapter went live with more than 100 guests at the launch event.
The SDN Singapore Chapter successfully launched on November 15, 2018. Hosted by IBM iX at the IBM Studios Singapore, the event saw a turnout of 100+ guests coming from the public and private sectors and graced by guest-of-honour, Mr Mark Wee, Executive Director of DesignSingapore Council. Guest speaker Dr Nick de Leon, Head of Service Design Programme of the Royal College of Art, also shared interesting insights into how important this practice is to the industry. The night concluded with the graduation ceremony of the Service Design Masterclass, co-hosted by Nanyang Polytechnics and Royal College of Art and networking session.
Take advantage of the early bird tickets and register under reduced prices.
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.
We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!
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