On 27 March 2019, Standard Chartered Bank’s eXellerator Lab hosted the first event of the year.
We held our first Service Design Network Singapore event - Service Design in the Corporate World on 27th March at Standard Chartered’s eXellerator Lab and it was a great success! We had an engaging session learning about how Service Design is applied in the corporate industry as well as the government sector.
Our guest speakers Jennifer McAuliffe from SC Ventures, Jeremy Walker, Co-Founder of Craig Walker and Peter Overy, Co-Founder of AGENCY (Singapore) provided valuable insights on the application of Service Design based on their past experiences working with various corporate and government organisations. The night concluded with a networking session where we had meaningful conversations about our perceptions of service design over refreshments provided by SC Ventures.
We would like to show our appreciation to the participants for their active engagement throughout the session! Thank you SC Ventures for hosting and providing refreshments for this SDN Singapore event.
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.
Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.
Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.
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