Service Design Impact Report: Health Sector

This year, the Service Design Network will publish its second Service Design Impact Report – and the health sector is in the spotlight!

Let's make it viral! 

The first edition of the Service Design Impact Report, about the public sector, circulated more than 2,000 copies, and we expect this number to double for this year’s issue. The health sector report will be presented at the exclusive SDN Members Day at the Service Design Global Conference 2017 in November. 

We want to reach out to everybody who is and who might potentially be creating impact with service design in the health sector. If that is your case, please tell us about your experience in our online survey and share the survey link (http://bit.ly/2s5udBk) to help us build this global overview!

  

All about service design in health care!

Research from the UK Design Council (2012) and the Service Design Network (2016) has shown that the health sector is the largest client for service design. Our second report will explore what challenges and opportunities are being approached with the help of service design and what impact is being achieved. Various maps will give an overview on the impact of service design on health services all over the world. The report evaluates the maturity of service design in different countries and gives insight into practice via a number of outstanding case studies! Articles and interviews with thought leaders in focus areas such as digitisation and e-health, community building, capability building, cultural and organisational change, and policymaking will be curated.

 

Relevant for you! 

The report will serve you as a member of the service design community – both agency and client side – if you are interested in current service design practice and activity in the health sector and want to explore this on an international scale. In addition, the report is written for those of you who are health sector decision makers – you may be unaware of the potential impact of service design approaches and this will open new doors for you.

 

How will the report be created? 

  • online survey of the international service design and health sector communities
  • creation of national impact and maturity maps, together with Service Design Network Chapters
  • interviews with experts and practitioners involved with service design and healthcare
  • exclusive articles by guest authors
  • relevant case studies database of best practices around the world
  • co-creation with a team of experts from our editorial board representing different views and parts of the world.

Stay tuned on our page to news and information about the publication.

Related Headlines

SDN Chapters Service Design Global Conference 2024 - Registration and Speaker Call are open!

Service Design Global Conference 2024 - Registration and Speaker Call are open!

Super Early Bird tickets for the Service Design Global Conference (SDGC24) are now open for sale. Register early and get a free workshop included in your conference ticket, as tickets are available in limited quantity.

Continue reading
SDN Chapters Join us for the next Service Design Network Next Gen Conference 2024

Join us for the next Service Design Network Next Gen Conference 2024

Attention students, young and senior professionals and career shifters: Join us for the 3rd annual SDN Next Gen Conference 2024 held online with the amazing theme: “Infinite Threads: Interdisciplinary Collaboration to Unlock the Power of Service Design” on April 12th.

Continue reading
SDN Global News Replay tickets SDGC23

Replay tickets SDGC23

If you missed the Service Design Global Conference 2023, you can now register for a ticket to watch the recordings from our Replay section.

Continue reading
SDN Chapters 2nd Open Innovation Challenge 2024 - Shaping the Future of Food Manufacturing with Service Design

2nd Open Innovation Challenge 2024 - Shaping the Future of Food Manufacturing with Service Design

SDN Singapore Chapter is thrilled to share the incredible energy and innovation that unfolded at the Ideactio studio during our 2nd Open Innovation Competition centred around ‘Shaping the Future of Food Manufacturing’! Our talented participating teams embraced the opportunity to tackle this dynamic challenge head-on, bringing forth a wave of creativity and cutting-edge solutions. It was truly inspiring to witness the diverse perspectives and collaborative spirit that our participants brought to the table. Teams showcased ingenious approaches to tackle the challenge statements given. Innovative technologies and sustainable practices took centre stage, reflecting our commitment to a greener and more resilient future. Cross-functional collaboration at its best - Engineering, design, IT and life science students seamlessly blended their skills to craft holistic solutions. The amazing winners! Winning Team - Ngee Ann Polytechnic: Process automation to optimise delivery and improve efficiency Co-Runners Up (two teams) - Ngee Ann Polytechnic & Nanyang Polytechnic: Attract and retain young local talent for business expansion. Third Place - Singapore Polytechnic: Attract young talents by understanding prospective employees. A massive congratulations to all participating teams for pushing boundaries and redefining the future of food manufacturing! We believe in fostering a culture of innovation, and this competition was a testament to the extraordinary talent within our partners. A heartfelt thanks to all participants, mentors, and judges who made this event a resounding success. Stay tuned for more exciting updates as we continue to push the boundaries of creativity and explore new frontiers in innovation!

Continue reading