Announcing the theme for the Service Design Global Conference 2021: Taking a Stand

October 21 – 22, 2021 (Online)

Since the success of the first virtual Service Design Global Conference in 2020, our team has been hard at work crafting a theme for this year to resonate with our community around the world remotely. 

Now, after a year of surviving the global pandemic and putting a greater focus on social justice, we know more than ever that the values we embrace and the choices we make define the world we experience. The decisions we make as designers and business leaders have real consequences on people and the planet—both designed and unintended. Whether improving existing services or fostering innovation, we need to be more intentional and aware of the ripple effects we create. 

So, this year at the Service Design Network Global Conference, we ask you to join us in Taking a Stand to impact our organisations and our communities so that we may co-create a better tomorrow. 

Stay tuned for early bird registration opening up in July! Until then, you can subscribe to our Service Design Global Conference 2021 newsletter to stay up-to-date on event announcements.

We look forward to seeing you online soon!
Check your time zone and add to the calendar

– The SDGC 2021 Team

Related Headlines

SDN Chapters Join Us at the Service Design Global Conference 2024 - Register Now!

Join Us at the Service Design Global Conference 2024 - Register Now!

Join us for the Service Design Global Conference (SDGC24) this October! Whether you prefer attending in person in Helsinki or participating online, exciting opportunities await. Register now on the conference website and be part of this inspiring event. See you there!

Continue reading
SDN Chapters Touchpoint 15-3 Call for Papers is now open: “Designing from Within”

Touchpoint 15-3 Call for Papers is now open: “Designing from Within”

As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.

Continue reading
SDN Global News Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

What you are about to read is the latest thinking — and hands-on application — around service design and AI.

Continue reading
SDN Chapters Call for papers extended deadline | Submit your abstract until May 5th

Call for papers extended deadline | Submit your abstract until May 5th

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

Continue reading