The Service design community celebrates Christmas, New Year and... June 1st! We want to celebrate our second international Service Design Day with you. We invite everybody to gather and unite their voices under the hashtag #ServiceDesignDay on June 1st.
Last year social media was filled with over 3,000 fantastic Service Design Day posts thanks to you sharing your great events, projects and fun service moments with the world. Let's enjoy belonging to this awesome community and celebrate the power of service design with even more energy this year!
The aim of the day is to:
We will promote your tweets and events through our global channels to let the community know the creative activities taking place across the world.
Do it small, do it big, do it subtle, do it loud! Anybody can contribute and take part on June 1st. You are welcome to try any creative activity on your own or with your organisation. To get your creative juices flowing here are some ideas…
Twitter and Social Media
Always include the #ServiceDesignDay hashtag to make sure your voice is heard
1. Celebrate great local services with our unique SDN stickers! Show your approval whilst raising awareness about servie design. Make sure to take a photo and tweet your undercover sticker bombing.
Download our Service Design Day sticker pack
2. Happy Birthday service design!
How: Let’s go analogue for the day – celebrate your team and achievements with a service design birthday cake or an office party. We saw some pretty amazing bakery by service designers all over the world last year that kept our mouths watering all day!
2. Service design heroes
How: Who has inspired you in your service design journey and how? Celebrate your heroes on social media by tagging them this #ServiceDesignDay
3. Spread the love
How: Empathy, multicultural insight and collaboration are more important than ever. Share the love and celebrate the fabulous colleagues you work with everyday to make this happen. Take a photo of your team with the Service Design Day heart fingers symbol, and tag all the countries people are from!
4. Celebrate your success stories
How: Share quotes, images and infographics that illustrate the power of service design in practice. Let the world know there is evidence that service design can make a difference and help us raise awareness about this growing field!
5. Practice what you preach
How: We know that our community has achieved great things for their clients. Make sure the world knows you practice what you preach and share a snapshot of your internal service design doings.
6. What is good service design?
How: When you commute to work or go into the office what's your favourite touchpoint? Is it a person or an object and why? Take a snapshot of your favourite touchpoints and let the world know what great service design looks like! It might not be what they expected.
1. Open Day at your organisation
How: Talk to your university or organisation about hosting an open day to raise awareness about the power of service design in your local community. Open the doors of your organisation on June 1st and give a tour to the public, businesses or special guests. Send them an invite, promote the open day and let people know this is a chance to see what service design can do. It’s a great opportunity to educate and reach new audiences!
2. Host a Business Meet-up
How: Invite local service providers who are new to service design to a 2-3 hour event. Empower them to do service design by sharing your expertise. Attendees can be introduced to service design, shown some key tools such as user journey maps, share their stories and discuss the implementation of service design in their organisation.
Let us know your great ideas for June 1st!
We want to celebrate your creative thinking – so let us know what other activities you are planning for June 1st. We would love to hear from you at: sdday@service-design-network.org
Find out more about what service design is, where to find great case studies, where you can study it and the benefits of being an SDN member.
This year, the Service Design Network will publish its second Service Design Impact Report – and the health sector is in the spotlight!
We loved being a part of the 2nd international Service Design Day! Congratulations to everyone who got involved because you managed to make an even bigger buzz than last year, which means more people than ever now know about the amazing power of service design!
Service designer Mikko Koivisto has won the Ornamo Award of 2017. Koivisto, the Lead Service Designer and Customer Experience Director of the Hellon service design agency, is one of Finland’s first academically trained professionals in service design. He has been involved in developing this field both in Finland and abroad.
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