Last year social media was filled with over 3,000 fantastic Service Design Day posts thanks to you sharing your great events, projects and fun service moments with the world. Let's enjoy belonging to this awesome community and celebrate the power of service design with even more energy this year!
Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
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