Service Design Award 2020 - The Finalists

The SDN has announced Service Design Award 2020 finalists!

Service Design Award 2020: Finalists Selected

The Service Design Award, curated by the Service Design Network, is the first international service design award to recognise the service design community's achievements in both the public and private sectors.

Participants of our 2020 award process, who have patiently awaited updates that have been delayed due to the global pandemic's challenges, must wait no longer! 

Today, the SDN is incredibly pleased to announce that Service Design Award 2020 finalists have been selected by our international jury of service design experts. Ten projects, which represent the global benchmark for world-class service design, have been shortlisted in the three categories of Professional Commercial, Professional Non-profit/Public Sector, and Student. Because of their exceptional work and project contributions, we are taking our industry to new levels!

Professional Commercial:

  • CX transformation for hearing care by Smart Design
  • Future of facilitation: digital blueprinting on a global scale by Xero
  • Alleviating stress and frustration during medicine switches by Koos Service Design

Professional Non-profit/Public Sector:

  • Working With Children Check for Indigenous Applicants by Today
  • Immigration and Asylum Appeals by Engine
  • Inclusive Digital Services for the Municipality by Koos Service Design
  • Transforming workers' compensation service experiences: moving from fax to future proofed services by Workplace Safety and Insurance Board
  • Design in a Crisis: Rescuing the Pay Experience for Federal Government Employees by PwC

Student:

  • Escuela sin Fronteras by Catalina Hepp
  • Low Touch: The Future of Dining Out by Marie Salova

Congratulations to all of our finalists. We look forward to commemorating their work during Virtual SDGC21. We encourage you to take a look at their excellent project work here!

Related Headlines

SDN Chapters Service Design Global Conference 2022 - Early Bird Registration open

Service Design Global Conference 2022 - Early Bird Registration open

Take advantage of the early bird tickets and register under reduced prices until August 31st.

Continue reading
SDN Global News SDA Organisational Re-Accreditation

SDA Organisational Re-Accreditation

SDN is delighted to announce the Service Design Network Organisational Re-Accreditation of Service Design Academy (SDA) from 2022 – to 2025.

Continue reading
SDN Chapters China Bridge receives Organisational Accreditation

China Bridge receives Organisational Accreditation

The SDN recognises the authority and quality of China Bridge in the provision of service design education and qualification.  Founded in 2003, CBi China Bridge is an insight-based innovation consultancy firm that enables organizations to ‘bridge their next’ success in China by developing products, services and experiences, through insight-based innovation.

Continue reading
SDN Chapters Service Design Network Learning Fest 2022

Service Design Network Learning Fest 2022

The SDNLF22 is an international virtual conference connecting the next generation of service designers. Open to all disciplines, our goal is to facilitate learning and push the boundaries of service design to foster growth, together in synergy.

Continue reading