La N@ve filled with over 700 expectant attendees and 14 excited shortlisted teams on November 2. Head of the Jury Kerry Bodine and President of SDN Birgit Mager took the stage to co-host the Award Ceremony and announce the finalists and five winners selected by the international jury of service design experts.
World class service design
This year there was a big leap in the number and diversity of professional entries and the quality of student entries particularly impressed the judges, making it a challenging decision to select the winners. Kerry Bodine commented: "To be a considered as a finalist, the submitted work must represent world class service design. This year’s group of finalists continued to raise the bar on both the professional and student work we’ve seen in past years." The 14 finalists went on stage one team at a time to collect their certificate and have their work presented before the winners were announced.