SDN Shanghai 2018 1st Management Committee Meeting

On March 28th, SDN Shanghai Committee had the 2018 1st executive meeting in Shanghai.

On March 28th, SDN Shanghai Committee had the 2018 1st executive meeting in Shanghai. Committee members gathered together to review achievements last year and foresee the challenges and opportunities in 2018 and the future.

In “Recapture of 2017” session, committee members shared about their practices in service design and commitments to SDN in 2017. SDN Shanghai chaired a close door summit with influential companies like Alibaba and TANG to make greater impact. In market education part, to promote service design, SDN Shanghai have completed events like Global Service Jam and Master Class. In public communication part, we gave a keynote in ZAOJIU Talk, the Chinese TED with 500 million influencers.

All the members presented their experiences and insights in promoting service design: Alibaba have upgraded service design model for new retailing; CBi China Bridge have developed a series of course on educating service design for public sector as well as private sector, including healthcare, finance and public service.

In the end, SDN Shanghai announced to host the committee event every two months, to exchange Shanghai members’ experience alongside global SDN members’ best practices.

Let’s expect more monumental moments of SDN Shanghai in 2018, and welcome other innovative leaders to join in SDN Shanghai to build a better future.


 --

Related Headlines

SDN Chapters Service Design Global Conference 2023 - Register now

Service Design Global Conference 2023 - Register now

Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!

Continue reading
SDN Chapters Service Design Global Conference 2023 - Early Bird registration open until May 31

Service Design Global Conference 2023 - Early Bird registration open until May 31

Take advantage of the early bird tickets and register under reduced prices.

Continue reading
SDN Chapters Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

Touchpoint Vol.14 No.1 - The Employee Journey: Call for papers

The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.

Continue reading
SDN Global News SDN Next Gen Conference early bird tickets is out!

SDN Next Gen Conference early bird tickets is out!

Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.

Continue reading