A lunch and learn features the benefits of personas in service design.
On Wednesday, November 9, the Saskatchewan chapter of SDN held its first ever event in Saskatoon. In partnership with zu Communications, a lunch and learn was hosted highlighted the finer points of personas and their use in service design.
With about a dozen attendees from different organizations in Saskatoon, the hour long session included a formal overview of personas, including what they are, the various types of personas, the elements they include, how they are typically created and how they can be used and applied when creating or improving services.
There was excellent discussion and dialogue with all attendees which was held in zu’s Experience Room.
The persona workshop was certainly a successful event and we look forward to hosting many more events in Saskatoon in the near future.
SDN is pleased to open the Call for Proposals for cities interested in hosting the Service Design Global Conference 2018!
Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!
Nous voulons récompenser vos projets de Design de Service ! Le Service Design Network vous propose de vous inscrire dès maintenant. Votre dossier complet est à soumettre avant le 27 mai.
Over the last three months the Canadian Chapter of the Service Design Network has been hard at work: (1) putting in place the necessary infrastructure to administer the chapter, particularly challenging given the geographic span of Canada; (2) promoting the chapter and supporting local events; and (3) planning our first major multi-city initiative. What follows is a detailed accounting of each of these areas.
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