SDN Saskatchewan hosts a persona lunch and learn in Saskatoon

A lunch and learn features the benefits of personas in service design.

On Wednesday, November 9, the Saskatchewan chapter of SDN held its first ever event in Saskatoon. In partnership with zu Communications, a lunch and learn was hosted highlighted the finer points of personas and their use in service design.

With about a dozen attendees from different organizations in Saskatoon, the hour long session included a formal overview of personas, including what they are, the various types of personas, the elements they include, how they are typically created and how they can be used and applied when creating or improving services.

There was excellent discussion and dialogue with all attendees which was held in zu’s Experience Room.

The persona workshop was certainly a successful event and we look forward to hosting many more events in Saskatoon in the near future.


 --

Related Headlines

SDN Global Discover Touchpoint Vol. 10 No. 1 - From Design to Implementation

Discover Touchpoint Vol. 10 No. 1 - From Design to Implementation

Touchpoint Vol.10 No.1 is out! With this issue of Touchpoint, we celebrate a milestone tenth year of publication! And rather than choosing a simple theme, we decided to tackle one of the trickiest problems of service design: How does service design continue delivering value through to implementation? In other words, what happens after that second diamond?

Continue reading
SDN Global SDN Chapter Awards 2018

SDN Chapter Awards 2018

What would we be without the incredibly energetic work that each of our national SDN chapters puts into empowering the global Service Design community? Let's put a bright spot on the inspiring cases and event insights from our SDN Chapter teams.

Continue reading
SDN Global Discover the Service Design Award Annual 2017

Discover the Service Design Award Annual 2017

The very first Service Design Award Annual, published by SDN, is here to capture, share and celebrate the very best in service design.

Continue reading
SDN Chapter News Sherlock, LEGO e o Service Design

Sherlock, LEGO e o Service Design

Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!

Continue reading