A lunch and learn features the benefits of personas in service design.
On Wednesday, November 9, the Saskatchewan chapter of SDN held its first ever event in Saskatoon. In partnership with zu Communications, a lunch and learn was hosted highlighted the finer points of personas and their use in service design.
With about a dozen attendees from different organizations in Saskatoon, the hour long session included a formal overview of personas, including what they are, the various types of personas, the elements they include, how they are typically created and how they can be used and applied when creating or improving services.
There was excellent discussion and dialogue with all attendees which was held in zu’s Experience Room.
The persona workshop was certainly a successful event and we look forward to hosting many more events in Saskatoon in the near future.
On May 25, 2018, we managed to gather a wonderful group of Service Design practitioners, along with several strong opinion leaders on SD and relevant topics. During the meet-up, the group aimed to understand better Ukrainian SD landscape.
“Designing the Future” is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author and help to advance the service design field and its practices. Submit your abstracts until 20 June 2018.
The very first Service Design Award Annual, published by SDN, is here to capture, share and celebrate the very best in service design.
Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!
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